START APPLICATION Job Summary Flora & Lane is seeking a warm, fun, and enthusiastic bridal associate who will help with packing orders, participating in creating social media content, and hosting bridal appointments when needed. Your primary responsibilities will be to assist with quality control, packing orders, and creating social media content. As a bridal associate, you will also work directly with brides to help them find their dream dress. Your goal should be to provide a genuine, joyful, and undeniably memorable experience for all brides and their guests. You will also participate in creating content that resonates with our non-traditional bridal brand's target audience. Our philosophy has always been to be bride-oriented and never sales-oriented. If this is a philosophy you can get behind and you genuinely love helping people, especially in finding and delivering something so special for one of the most important days of their lives, then we would love for you to join our team! About the Company Flora & Lane strives to bring unique, romantic, and undeniably unforgettable gowns that empower brides to be their truest selves on their wedding day and beyond. Our team works as a close-knit family to bring affordable, one of a kind dresses that are assembled in small quantities, but delivered with great passion. Pay $16.00 - $18.00 per hour + Commission + Tips Schedule Monday-Friday Flexible (at least 2 days per week) Saturday from 10 am - 6 pm (as needed) Sunday from 10 am - 6 pm (Required) Job Type Part-time Education High School Diploma or equivalent (Required) Experience Customer Service: 1 year (Preferred) Ideal candidate will be • Warm, positive, and engaging • Enthusiastic about helping others • Punctual and dependable • Excellent at verbal and written communication • Problem solvers • Organized, detail oriented, conscientious, and thorough • Driven to provide great customer service • Interested in growing in the stylist role • Creative & enjoys the process of collaborating to make swoon-worthy content • Inspired by the mission of the brand and strive to be a brand ambassador Primary Job Duties • Conduct thorough quality checks on dresses before shipping to ensure they meet our high standards • Carefully and efficiently pack dress orders to ensure they are delivered in pristine condition • Document and track orders meticulously to ensure proper record keeping of all orders and their statuses • Host our brides & their crew and make them feel at home during their bridal appointments • Work one on one with brides to help them discover their wedding day style and say YES to the dress! • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices • Write notes of important details from the bride during the appointment • Take measurements of brides to ensure proper sizing • Compute sales prices, provide price estimates, and receive and process payment via POS systems • Answer questions regarding the boutique and the dresses we carry • Provide thoughtful feedback and recommendations on various dresses selected by customers • Maintain visual appearance and cleanliness of the boutique • Displaying merchandise and replenishing all merchandise back to rack/mannequins • Developing knowledge of bridal fashion styles, trends, fit and alterations • Answering client inquiries and questions via phone and email • Create TikToks, IG reels, and other short-form video content styling the dresses yourself in the boutique or other creative ideas that will truly engage and captivate our target audience • Opening and closing store Note This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.