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These Terms and Conditions are the basis upon which we agree to supply our goods to you, from here on the ‘Agreement’.


By entering into this Agreement with Flora & Lane LLC you agree to comply with and be bound by the following Terms and Conditions of sale.


From here on ‘you/your’ refers to the customer and ‘us/we/our’ refers to Flora & Lane LLC.


Booking fees are payable in advance of an appointment.  We require 3 days notice to rearrange or cancel an appointment.  This is to ensure we have enough time to fill the opening.


The full payment for your total order is due when the order is placed.


If we are unable to process your order for any reason, the payment will be refunded.


Any dates quoted for delivery are approximate only and the time of delivery is not of the essence.  We shall not be liable for any delay in delivery of the goods that is caused by an event beyond our control.


The costs of any alterations are not included in the price of the dress. You may carry out your own alterations, however, we cannot be held responsible for any alteration work carried out by a third party.


Goods purchased cannot be exchanged or refunded unless requested within 3 days of purchase.


Dresses are not made to measure unless otherwise stated.  Dresses that are made to measure are made based on the measurements taken/submitted when the order is placed.  We cannot be held responsible for any change in your measurements or sizing.


Orders for dresses which are not of standard length or measurement will be subject to a custom sizing fee. Dresses required at short notice will be subject to a rush order fee commensurate to how quickly the dress is expected to be delivered.


All samples are sold as is and must be paid for in full.  Samples cannot be exchanged and are non-refundable.


Fabric/color shades/trims/beading/embroidery may differ slightly from samples on display in store.


Where we provide guidance in the choice of design, size, color and measurements we do so without any liability.


No variation of this Agreement shall be effective unless it is in writing and signed by both parties.


If any provision or part-provision of the Agreement is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable.  If such modification is not possible, the relevant provision or part-provision shall be deemed deleted.  Any modification to or deletion of a provision or part-provision under this clause shall not affect the validity and enforceability of the rest of this Agreement.


No one other than a party to this Agreement shall have any right to enforce any of its terms.


The Agreement and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with it or its subject matter or formation, shall be governed by and construed in accordance with the laws of the state of Illinois.


Each party irrevocably agrees that the federal or state courts in the state of Illinois shall have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with this Agreement or its subject matter or formation.



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